Teacher Email
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Staff Email
Write a new email
To write a new email, click on Write Mail from your email inbox.
Using autocomplete to look up addresses
Contacts will be autocompleted from your default community or personal contacts. Simply start typing the persons name and choose from the selection below. If the person you are sending the mail to is not in your contact list, simply type in their email address. You can add CC or BCC addresses in the same way.
Select multiple addresses from a list
From the Write mail screen, click on the Addresses box
You will now get a popup box on your screen.
From the top right hand side, choose which community you would like to search for members of, or choose your own contacts.
As well 'My Contacts', you are also given a list of 'My Friends'.
You may now tick as many contacts as you need and then click on "Ok"
Your contacts will now be added to your email.
Fill in your subject and type your email in the main body. You also have the options on the left hand side to paint a picture, record a video clip form your webcam, record sound with your microphone or take a picture with your webcam.
When you have finished your mail, click on Send to send it. You also have the option on this screen to Save your email without sending it and return to it later. Saved emails will be kept in the Saved folder below your inbox.
Mail Folders
Create a folder
To create a new folder first hover your mouse over the containing folder. For example the inbox. You will then see a green + click on this to create your folder.
Type in the name of your folder and click on the green tick or click on the red cross to cancel the folder creation.
Sub-folders can be made for any of your email folders.
Delete a folder
NB you cannot delete a folder if there are emails inside it already. Delete or move the emails to enable you to delete the folder.
You are also unable to delete system folders such as the Inbox, Sent, Saved and Bin
To delete an existing folder, hover your mouse over it. You will then have the option of to delete it using the red cross or you can create a new folder with the green tick
Moving emails to folders
Moving emails is as simple as a dragging and dropping them into your folders.
Firstly ensure that the folder is visible on the left hand side of your screen. If you cannot see your folder, simply click on the + next to the containing folder to expand it.
You will now be able to see any folders available
Now simply drag and drop your email into the folder.
You can also easily drag multiple messages to a folder by ticking the messages you would like to move and then dragging and dropping one of the selected messages. The rest of the selection will move with them.
Sorting Emails
Clicking on any of the column headings: subject, From and Date will sort your email into ascending or descending order.
Address Book
Adding a contact
To enter a single address in your contact list, click on Addresses in email view.
Next click on Add Contact.
Type in the address you would like to add and confirm by clicking on OK.
Adding a contact from the email view
You can also add email addresses directly from an email.
When viewing an email click on the green plus sign next to the To, CC or From fields.
Addresses will be automatically added to your address book.
Adding a contact group
Click on Addresses then choose Add Contact List.
Enter a name for your new contact list folder and click on the plus to confirm.
Contacts can be dragged and dropped from the contact list into any of your folders on the left.
Importing and exporting contacts
Click on Import to browse for an excel spreadsheet that contains a list of contacts.
You will be asked to choose the columns in your spreadsheet you wish to add (all you need is a list of contact names and a list of emails).
Your contacts can be exported to a spreadsheet by clicking on Export. These can then be kept for your records or uploaded to a different email client as wished.
Mail Preferences
To access your preferences, click on the "cogs" on the top right of your email screen.
Rules
It is possible to set rules to perform an action on a specific type of email. For example, if you wanted to move all mails from a particular person to a specific folder.
Add new rule
From preferences, ensure that the Rules tab is selected and click on New Rule
Once you get the rules pop-up box, enter the criteria and action to perform when a mail arrives which meets that criteria.
In the above example, any emails which arrive with Governor News in the subject will automatically be moved to the Governors folder.
Deactivate or remove rules
Once your rule has been saved, you will see it in a list, the rule can be temporarily disabled or re-enabled by ticking the box below Active
To completely remove the rule, tick the box below Select and click the Delete button above.
Forwarding
Add forwarding
To forward all your messages to another email address, go to Mail Preferences and select the Forwarding tab.
You will notice you have 2 tick boxes on this screen:
- Please forward my mail. - This will activate the forwarding
- Also keep a copy. - This will also keep a copy in your inbox. If you do not tick this box, messages will forward but you will not see a copy in your inbox
Enter the email address you would like to forward to in the box below and click Save
Remove forwarding
To remove forwarding, simply untick the box to the right of Please forward my mail and click Save
Vacation Message (Autoreply)
Add vacation message
You can set your account to autoreply to any messages by using the Vacation Message feature. To access this, go to Mail Preferences and click on Vacation Message
To activate your vacation message, place a tick in the box to the right of Please send an autoresponse
If you would like to assign a to and from date for the vacation message to be active, place a tick next to Assign a time span to the vacation message and then enter a start and end date and time below.
When you have finished, click Save
Remove vacation message
If you have assigned a time span then the vacation message will automatically stop at the end date and time.
If you have not assigned a time span, or you would like to cancel the vacation message early, simply untick the Please send an autoresponse box and click on Save
Signature
You can automatically add a signature to all your outgoing messages. To do this, goto Mail Preferences and click on the Signatures tab.
Add Signature
To activate your signature, ensure that the box to the right of Attach a signature to new emails is ticked.
Next enter the signature in the main body.
You now have 2 further options, you can tick also use signature in replies or forwards, this will add your signature to replies and forwards in addition to new mails.
Ticking Place signature BEFORE original message will do just that.
Remove signature
To stop using your signature, simply untick the Attach a signature to new emails box and click on Save
Your signature will still be kept however it will not be used unless you re-enable it.
Popmail Settings
You can read your email from a client or device that supports POP such as outlook or an Android mobile device or iPhone/iPad. The settings you will need to enter are as follows:
Incoming (POP3):
pop3.dbprimary.com
Outgoing (SMTP):
smtp.dbprimary.com
The outgoing server will require 'authentication' to be checked, usually by adding a tick to a checkbox.
You will also need to enter your DB Primary full username and password. Your full username takes the form yourusername.schoolname.localauthorityname. The school and LA name format will be show in the address bar of DB Primary when you login. Otherwise give our support team a quick call on 01273-201701 and we will be happy to look this up for you. The password will be password you use to log into DB Primary with.
If you would like to keep copies of emails on the DB Primary servers, make sure to uncheck the option for deleting emails from the server after download.
You may also need to specify the correct 'port' numbers. These will be port 110 for incoming mail and port 25 for outgoing mail.
Emailing files directly to the blog or My Files area
This new feature allows the user to email directly to their own 'My work/Files' or 'blog' space. PLEASE NOTE - This feature can only be used from a popmail account or when sending an email from the platform. Once you have set up the Popmail settings on your device, you can email directly to your personal blog or the 'My Files' or the 'My Work' area. This could be useful if you are using a tablet or ipad you want to upload your own work or if you want to send documents or photographs to your blog or storage area of the platform.
- To email directly to your personal blog you will need to add blog# to the front of the email address - for example; blog#username.schoolname.localauthority@dbprimary.com
- To email directly to your personal 'my files' folder you will need to add myfiles# to the front of the email address - for example; myfiles#username.schoolname.localauthority@dbprimary.com
(Pupils should email to mywork#)
Emailing to the Blog
The email subject will be the Subject for the blog. The email content will be the blog's information.
Any pictures that are emailed in using the address example above, will be inserted into the blog.
Any documents that are emailed in using the address exmaple above, will be inserted into the blog as an attachment.
Please note that you can only email to your personal blog and not to a community blog.
Emailing to the Personal storage space Any file that is attached to the email address in the example above will be added to the My files / My work area.
This could be very useful when using mobile devices, such as tablets or iPads etc where you can email yourself the images
If you have any trouble with emails not being delivered to or from the school accounts, it may be useful to confirm with the relevant technical support that these ports are not being blocked at school.
